We collect the information needed to respond to inquiries, prepare quotes, create permit drawings, process orders, support customers, secure the website, and improve our services. We do not sell personal information for money.
1. Information We Collect
The information we collect depends on how you use the website and our services. It may include:
- Contact information, such as your name, email address, telephone number, company name, and mailing or project address.
- Project information, including property addresses, parcel or permit information, project descriptions, measurements, photos, sketches, surveys, reviewer comments, plans, product information, and other files you choose to provide.
- Order and transaction information, such as the service requested, quote details, order status, and payment-related records.
- Communications, including emails, quote requests, form submissions, support messages, and other correspondence.
- Technical information, such as IP address, browser type, device information, referring pages, pages viewed, approximate location derived from IP address, and website interaction data.
- Cookie and similar technology data used for website functionality, analytics, security, performance, or advertising where enabled.
Please do not send sensitive personal information that is not reasonably necessary for us to provide the requested service.
2. How We Use Information
We may use information for legitimate business purposes, including to:
- Respond to inquiries and prepare project quotes.
- Review project requirements and provide permit-drafting services.
- Communicate about orders, revisions, deadlines, payments, and support requests.
- Deliver files, maintain service records, and provide customer support.
- Operate, secure, troubleshoot, and improve the website and our services.
- Measure website usage, marketing effectiveness, and service performance.
- Prevent fraud, abuse, security incidents, or unlawful activity.
- Comply with legal obligations and protect our legal rights.
3. Property and Project Materials
Permit-drafting work often requires information about a specific property or proposed project. Materials you provide may include addresses, photographs, site sketches, surveys, correction notices, contractor information, or government records. We use those materials to evaluate and perform the requested service.
You should only provide information and files that you have the right to share with us.
4. Cookies, Analytics, and Similar Technologies
Our website may use cookies, pixels, tags, local storage, analytics tools, and similar technologies. These technologies can help keep the website functioning, understand traffic and usage, remember preferences, prevent abuse, and measure marketing campaigns.
Your browser may allow you to block or delete cookies. Doing so can affect some website functionality.
5. How We Disclose Information
We may disclose information to third parties only for business, operational, legal, or service-related purposes, including:
- Website hosting, cloud storage, email, communications, analytics, security, and other technology providers.
- Payment processors or financial service providers involved in processing a transaction.
- Independent professionals or service providers who assist with an ordered service, where appropriate.
- Professional advisers such as accountants, insurers, or legal counsel.
- Government authorities or other parties when disclosure is required by law or reasonably necessary to protect rights, safety, security, or prevent fraud.
- A buyer, successor, or other relevant party in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.
We do not sell personal information for money. Certain advertising or analytics disclosures may be treated as a “sale,” “sharing,” or targeted advertising under some state privacy laws even when no money is exchanged. Where those laws apply, we will provide the choices required by law.
6. Data Retention
We retain information for as long as reasonably necessary for the purposes described in this Policy, including to complete work, maintain project and transaction records, provide support, resolve disputes, enforce agreements, meet legal or accounting requirements, and protect the business.
Retention periods can vary depending on the type of information and the reason it was collected.
7. Information Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no website, transmission method, or storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on where you live and whether a particular privacy law applies to us and to your information, you may have rights such as requesting access, correction, deletion, or a copy of certain personal information, or opting out of certain uses or disclosures.
To submit a privacy request, contact us using the information at the bottom of this Policy. We may need to verify your identity before completing a request. We may also deny or limit a request where permitted by law.
California residents
California law may provide additional rights to eligible residents when the applicable statutory requirements are met. These can include rights relating to access, deletion, correction, portability, sale or sharing, and certain uses of sensitive personal information. We will not unlawfully discriminate against you for exercising an applicable privacy right.
9. Third-Party Websites and Services
The website may link to third-party websites, government portals, payment services, mapping tools, or other external services. We do not control the privacy practices of those third parties. Their own privacy notices and terms apply when you use their services.
10. Children’s Privacy
Our services are intended for adults and businesses seeking property and permit-related drafting services. We do not knowingly collect personal information from children under 13 through services directed to children. If you believe a child has provided personal information to us, please contact us so we can review the situation.
11. United States Operations
Permit For Site Plan primarily provides services relating to properties and permit processes in the United States. If you access the website from another country, your information may be processed in the United States or other locations where our service providers operate.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements. The “Effective” date at the top of the page shows when the current version became effective.
13. Contact Us
If you have questions about this Privacy Policy or want to submit a privacy-related request, contact Permit For Site Plan using the information below.
Permit For Site Plan
Privacy and customer-service inquiries